Adopter feedback pass
Adopter feedback pass: Reshaped by the first squads who tried it
The loudest feedback from our first adopters was about pricing. We listened, and the biggest change has followed: the people you bring along never pay, and joining squads is unlimited. This chapter collects the refinements that have come from real squads kicking the tyres.
- Adopter feedback pass28 May 2026 / Update 15
Event guides can start your squad setup
When a public TicketSquad guide is tied to a known event, its planning CTA can now take you straight into event setup with that event already selected. If you need to sign in first, we bring you back to the same setup path afterwards, so you can move from reading the guide to building the squad without searching for the event again.
GuidesEvent setupDiscovery - Adopter feedback pass21 May 2026 / Update 14
TicketSquad is ready for live Crew upgrades
The launch pieces are now in place for TicketSquad to move from early access into a real paid product. Squad stays free for members and casual organisers, Squad Crew unlocks the paid organiser tier, and the first hundred annual Crew subscribers get the early-supporter price while spaces remain. Existing early users are protected with Hype Squad status before the free-tier cap goes live, and the whole launch can be rolled back quickly with kill-switches if anything looks off.
LaunchPricingSquad Crew - Adopter feedback pass21 May 2026 / Update 13
Know who’ll actually get your squad emails
When you send a reminder or a data-freshness prompt to your squad, we now show you up front who hasn’t confirmed their email address yet — because unconfirmed addresses won’t receive it. You can nudge anyone to verify in a single click right from that screen, and the member roster quietly flags unverified squadmates so coordinators always know who to chase. Fewer people slip through the cracks before sale day.
CoordinatorsEmailReminders - Adopter feedback pass21 May 2026 / Update 12
Archive events you’re done with
Finished with an event, or had one fall through? You can now archive it from the event’s settings. Archived events drop out of your active list to keep your dashboard tidy, and they stop sending sale-day reminders and notifications — but everything stays safe and readable, so you can look back anytime. Changed your mind? Unarchive it whenever you like and pick up right where you left off. If you’re coordinating someone else’s event and want to bow out, you can now step down to a regular member from that event’s settings too.
CoordinatorsEvent setupDashboard - Adopter feedback pass21 May 2026 / Update 11
Event ticket guides are starting to go public
We added a public guide hub plus full Glastonbury, Coachella, Boomtown, Download, Tomorrowland, Roskilde, Reading, Isle of Wight, and Rock Werchter ticket guides, turning TicketSquad’s buying-group method into practical, searchable advice for squads preparing before they ever create an event.
GuidesDiscoveryGlastonburyCoachellaBoomtownDownloadTomorrowlandRoskildeReadingIsle of WightRock Werchter - Adopter feedback pass20 May 2026 / Update 10
Your account, your call
You’re now in charge of your own account settings. Pause non-essential emails when your inbox needs a breather — we’ll still send the things that matter, like sale-day links and outcome updates. Manage which sign-in methods are linked to your account and unlink the ones you don’t use (we always keep at least one, so you’re never locked out). And if you ever want to leave, you can permanently delete your account and personal data yourself — no need to email anyone. If you’re running an event with other members, we hand it over to a fellow member so the group can carry on.
AccountsPrivacyEmail - Adopter feedback pass20 May 2026 / Update 9
Warnings and delete buttons are easier to read
We tuned the red used for warnings, errors, and delete actions so it stays comfortably legible in both light and dark mode. In dark mode especially, a few error messages had been hard to read — now they are crisp wherever you are double-checking something that matters.
AccessibilityPolishDark mode - Adopter feedback pass19 May 2026 / Update 8
Sign in with Google
You can now create an account or sign in with Google. Your Google name is offered as a friendly suggestion at sign-up, but the display name your squad sees is always yours to choose. If you already have a TicketSquad account, signing in with Google using the same email links the two together — one account, two ways in, no duplicates. You can also link Google to an existing account anytime from your account settings.
Sign inGoogleAccounts - Adopter feedback pass18 May 2026 / Update 7
Custom events can have pre-sales now
If your event has an artist pre-sale, venue pre-sale, and general sale, you can add that schedule without turning setup into admin soup. Event pages now highlight the next sale still ahead of you, then switch to already-on-sale once the listed dates have passed. Custom event imagery is simpler too: one strong event artwork image, plus a lineup image if you have one.
Event setupSale datesImagery - Adopter feedback pass17 May 2026 / Update 6
Hype Squad invites are live
We added a way to grant Hype Squad membership — our earliest-adopter recognition — via shareable invite links. Hype Squad members get the badge, an ad-free experience, and every Pro feature, as our thank-you for showing up early.
Hype SquadCommunitiesRecognition - Adopter feedback pass17 May 2026 / Update 5
Mobile navigation is calmer
On phones, the top bar now keeps to the TicketSquad brand and a single menu button. Page links, account actions, and theme controls live in that menu, while the landing page gets a clearer Jump to control for moving between sections.
Mobile polishNavigation - Adopter feedback pass16 May 2026 / Update 4
See who’s in your squad
Member profiles now show each person’s TicketSquad membership and any badges they’ve earned — including the First Hundred badge for the earliest backers and the Hype Squad mark for friends-and-family supporters. Your membership travels with you across every event, and you can see your own tier on your account page too.
ProfilesCommunitiesRecognition - Adopter feedback pass15 May 2026 / Update 3
Real people, real invites
We added email verification so the people getting your squad’s invites are real — not typo’d addresses, not bots — without making signup any slower. New accounts get a one-click verify email; the rest of the app keeps working while you confirm. Coordinators see who hasn’t verified yet before sending out reminders or sale-day URLs, with a one-click nudge for any squadmate who needs a friendly chase.
EmailReliabilityTrust - Adopter feedback pass13 May 2026 / Update 2
Free by default for everyone joining a squad
The people you bring along should never have to think about pricing. Joining a squad and being part of someone else’s event is permanently free, with no per-seat fee and no cap on how many events you can be a member of. Paid plans are there for the power organisers among us — and one active event you organise yourself is always on the house.
PlansFree tier - Adopter feedback pass12 May 2026 / Update 1
Stronger monitoring under the hood
TicketSquad now sits behind a proper observability stack — production error tracking, alerts on the failure modes that matter, and an internal view of activity across the platform. Mostly invisible to your squad, which is the point: the kinds of failures that should never reach a coordinator or a buyer get caught and fixed first.
ReliabilityOperations