Docs

Getting started

What TicketSquad is for, how to try it in one click, and where to begin whether you're joining a Squad or organising one.

TicketSquad coordinates groups of friends buying high-demand event tickets together: everyone's details collected up front, buying groups formed, and sale day run from a shared board. This section gets you from zero to sale-day ready.

Try it first - no account needed

The Try the demo button on the home page signs you into Alex Morgan's ready-made coordinator account - thirteen events in different states, some secured, some in flight, some at risk. Poke at everything: demo events are safely read-only where it matters (no emails send, nothing you break stays broken), and the data reseeds regularly.

Two ways in

  • Someone sent you an invite link? Start with Joining an event - it takes about a minute.
  • You're the organiser? Start with Starting a squad, then share your invite link and watch the readiness tracker do the chasing for you.

Either way, the overall process shows how the whole journey fits together - and where it forks for named versus transferable tickets.

Web and the iOS app

Everything works in the browser on any device, and the iOS app is a native app for iPhone and iPad that does nearly all of it too. Use whichever suits you: it's the same account and the same squad.

The full product: create and configure events, coordinate groups, run communities, the live sale-day board, sale plans, the events calendar, guides and reviews, and upgrading your plan.

Where to go deeper

  • Events reference - types, modes, and every setting.
  • Sale plans - running more than one sale for the same event.
  • Privacy - Open vs Closed, and what closed events protect.
  • Sale day - readiness, the live board, outcomes, and the Glastonbury-style fallback.
  • Communities - one trusted circle across many events.
  • Glossary - the words we use, translated.