TicketSquad docs
How TicketSquad works - from joining your first event to running sale day for a whole community.
Welcome to the TicketSquad documentation. These pages explain how the product works - from joining your first event through to coordinating multiple buying groups on sale day.
What's here
- Overall process - how an event runs from setup to sale day, splitting into named events (the Glastonbury model: data first, groups first, sale-day boards) and transferable events (the swap board: held, spare, needed).
- Getting started - your first event, whether you're joining a Squad or organising one.
- Events reference - known vs custom events, ticket modes, and every settings dial.
- Privacy - Open vs Closed, and exactly who can see what.
- Sale day - readiness, the static boards, and the multiple-group fallback.
- Communities - one trusted crew across many events.
- Glossary and FAQ for everything else.
Looking for event-specific ticket advice - how to get tickets for a particular festival or tour? That lives in our guides, not here. The docs cover the product itself.